Thank you for using OmegleMonkey. We strive to provide you with the best possible experience. However, if you are not completely satisfied with your purchase or service, we are here to assist you.
Refund Eligibility
Refunds are considered on a case-by-case basis and may be offered under the following circumstances:
- If the service was not provided as described.
- If there was an error or malfunction in the service that could not be resolved.
- If you made an accidental purchase, we will consider a refund within a reasonable time frame.
Refund Process
To request a refund, please contact us at [email protected] with the following information:
- Your account details (username/email).
- A brief description of the issue you encountered.
- Any relevant screenshots or evidence.
Our team will review your request and respond within 5-7 business days.
Non-Refundable Services
Some services may not be refundable, including but not limited to:
- Virtual goods or credits once they have been used.
- Services rendered or subscriptions that have already been activated.
Refund Timeline
Once your refund request is approved, the refund will be processed within 7-10 business days to the original payment method. Please note that depending on your payment provider, the time for the refund to appear in your account may vary.
Changes to This Policy
We may update this refund policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For any inquiries or assistance regarding refunds, please feel free to reach out to us at [email protected].